Hiring for Commercial Property Operations
22 May, 20258 MinutesKeeping a commercial property operational requires a dedicated team of professionals who wor...

Keeping a commercial property operational requires a dedicated team of professionals who work together to get the job done right.
They coordinate everything — from cleaning and repairs to safety and making major decisions that directly impact the property. The people you place in your most important roles will impact how efficiently and effectively you maintain your property and determine if your tenants will be happy.
The following article will provide the roles and responsibilities needed for successful day-to-day commercial property management and how partnering with a recruitment organisation can make achieving success easier.
Maintenance Operatives in Commercial Property
Maintenance operatives, such as multi-traders, electricians and plumbers, are the backbone of property care. They ensure key systems such as HVAC, plumbing and electrics remain functioning and compliant with various laws.
This team conducts regular preventative maintenance to avoid breakdowns, quick completion of emergency repairs to limit disruption and oversees aesthetic works to improve both appearance, function and value.
To prevent the standards of a commercial building from slipping over its life, experienced personnel are a must-have to maintain the daily function and longevity of a building’s infrastructure and systems.
Looking for skilled maintenance operatives? Explore our candidate pool today >>
Quality Cleaners Equal Tenant Satisfaction!
Cleanliness is the one thing that can make a tenant stay or go.
Cleaners make sure the environment is not only clean but habitable for all those who stay there or come to visit. Clean environments mean a great first impression, boost employee retention in office spaces and encourage good habits.
Professional housekeepers and cleaners are needed to clean common areas and offices regularly. Responsibilities include cleaning bathrooms and ensuring the general environment is well-organised and visually appealing. Moreover, they clean using green products and techniques to maintain sustainable practices.
Lastly, they conduct regular deep cleaning and disinfecting to ensure the environment is cleaned for a more extended period — not just a day or two.
With the recent COVID-19 conundrum that we found ourselves in, not to mention the risk of viruses and bacterial infections from poor hygiene practices, there is a high demand for good cleaning services. And with good services, you improve tenant satisfaction and increase renter retention.
Skimping on Security Could Cost You
Security personnel are responsible for preventing theft, vandalism, and unauthorised entry.
To that end, they monitor how people come and go to ensure no one who shouldn't be there is coming into a property. They also frequently patrol a property, looking for suspicious activity.
However, security measures reach beyond these parameters. Security forces can be activated during an emergency to enforce procedures and maintain order and calm.
To best protect the safety of the tenants and guests of your property, it’s crucial to employ qualified and, most importantly, vetted security personnel.
Qualified security operatives >>
How Property Managers Keep Commercial Spaces Running Smoothly
Property managers are the shoulder you can lean on to run your property as seamlessly and as professionally as possible.
As they oversee commercial property management, they focus on the operation of the entire asset. They negotiate lease terms to uphold lease terms, as well as maintain positive community relations by addressing concerns or complaints amicably and in a timely manner.
Further, when third-party vendors or contractors come on-site to perform duties, they maintain the look and condition of the property for a great first impression. The property manager also helps to maintain legal and regulatory situations to reduce any risks.
An experienced collection of property managers works to help increase efficiency, guest satisfaction, and asset revenue, which should help to provide continued growth and stability in the commercial sector.
Learn more about our property management division >>
Specialised Support Roles
So, we’ve highlighted the awesome property management staff; now, another special group of superstars offer specialised support.
They work to ensure the success of commercial properties — think administrative responders who confirm documentation is accurate, keep to the daily schedule, and interact with tenants to keep the overall workflow smooth.
Or those on the grounds who are directed to care for the landscapes and exteriors of the properties, upping value on the curbside and providing an enjoyable outdoor area for tenants and guests.
Let’s not forget on-site technicians who oversee the property management software, security systems, and tech resources and ensure safe and efficient operation.
Together, these responders comprise a crack team of operators who handle all major components of the property.
Effectively Hiring for Commercial Property
Without the right team, good property upkeep can give way to more money spent on deferred maintenance items, unhappy tenants because the space isn’t cleaned and up to par, or they don’t feel safe due to lack of security, and loss of rental income due to poor leasing practices (offices or retail units not being full).
We have a team of specialist recruiters who can find the right candidates that fit your needs and help you stay ahead. By understanding what you do need and what you don’t, we will ensure your next hire will have everything needed for success.