Technical Operations Manager

Technical Operations Manager - Disrepair, Damp & Mould

Salary: £60,000 - £70,000 per annum (dependent on experience)

Location: South London

Contract: Permanent, Full - Time

Role Overview

We are looking for a highly experienced Technical Operations Manager to lead on complex repairs areas including disrepair, damp & mould, leaks, and structural defects within a social hosuing setting. This is a technically focused role requiring strong diagnostic expertise and the ability to manage complex cases from investigation through to resolution.

You will manage a team of 3-4 technical professionals and act as a subject matter expert, providing leadership, guidance, and assurance across high-risk and high-profile cases.

Key Responsibilities

• Lead the organisation's approach to disrepair, damp & mould, leaks, and complex technical repairs

• Manage and develop 3-4 direct reports, providing technical leadership and mentoring

• Oversee complex case investigations, surveys, and remedial programmes

• Act as the technical lead for legal disrepair cases, supporting evidence preparation and resolution

• Ensure technical solutions are compliant with building regulations, health & safety standards, and best practice

• Work closely with legal teams, contractors, surveyors, and internal stakeholders

• Drive continuous improvement in technical standards, policies, and procedures

• Monitor contractor performance, cost control, and quality of works delivered

• Provide expert advice and guidance across the wider repairs and asset management teams

Skills & Experience Required

• Significant experience in a technical repairs or asset management role, ideally within housing or property services

• Strong technical knowledge of damp & mould, disrepair, leaks, building pathology, and defect diagnosis

• Proven people management experience, including leading technical teams

• Experience managing complex, high-risk cases and working with legal disrepair processes

• Strong stakeholder management and communication skills

• Ability to interpret technical reports, surveys, and regulatory requirements